Welcome to T10 Ltd the home of sports coaching for children aged 2 - 16 years
Terms & Conditions of Website Use
Welcome to our website.
The term ‘T10’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Bourne House, 475 Godstone Road, Whyteleafe, Surrey, CR30BL. The term ‘you’ refers to the user or viewer of our website.
Payment's , Cancellation's & Refund's
Payment's: All T10 Ltd payment's are taken through a reputable, tried, tested and trusted business payment terminal "Paypal" and "Braintree, powered by Paypal." T10 Ltd do not hold/store any card information. Braintree by paypal offers leading enterprise fraud tools and technology. Paypal and Braintree by Paypal are fully PCI compliant.
Cancellation's and Refund's: All paid booking's are non refundable (including any payment's taken through previous company names/payment terminals and passed over to T10 Ltd). Exceptional circumstances will be considered for cancellation/refund at finance's discretion. Please note if you have booked a club through t10.co.uk for the wrong service or club this is strictly not the responsibility of T10 Ltd, T10 Ltd will do our best to rectify the booking for you but there will be a minimum of £5.00 admin fee applied. If you have booked one of our clubs at your nursery or school but meant to book a completely different running at your nursery or school that is unconnected to T10 Ltd a refund will be processed but there will be a minimum admin fee of £5.00 to process this refund. T10 Ltd advise all customers to book online, telephone booking's can be taken however there is a £4.00 admin fee to process. Please note if a class is cancelled (beyond T10's control i.e. staff sickness, facility cancellation) T10 will always reschedule the session either during the school holiday that term or the end of the term if the facility is available and coaches, in the event of the chosen facility not being available T10 reserve the right to source another facility as locally as possible to replace the cancelled session and will not process refunds in this circumstance. If a customer is not going to be attending all of the T10 classes for the term booked T10 are unable to pro rata the cost, all courses must be paid in full regardless of attendance per term. Please note T10 representatives/staff reserve the right to disallow training if payment has not been received prior to training commencing each term. To request a cancellation/refund please write to firstname.lastname@example.org.
The T10 Ltd Team like all companies hope to recieve minimal complaint's or zero if possible! However we understand that from time to time customer's may not be happy and need to speak to a member of the team. If you do have a complaint please follow our step by step procedure below to ensure the complaint is handling as quickly and effectively as possible ;
Contracts/Term of Business/ Policies /Insurance/ other important document's
Online booking's by customers adhere to all terms and conditons stated above and/or any further document's signed.
T10 Client's of any service provided such as : Nurseries, Schools, Colleges, Facilities adhere to T10 contracts provided.
T10 staff/representatives adhere to T10 contracts provided.
A request for any documentation must be made in writitng to T10 Ltd, Bourne House, 475 Godstone Road, Whyteleafe, Surrey, CR3 0BL or email to email@example.com. When requesting document's you must present your full name, address, postcode, contact details (Email's and mobile/home phone numbers) and full reason for requesting the documentation. T10 reserve the right to reject a request for documentation if it is deemed an invalid request. It is important when requesting documentation that you are the person with authorisation to request. Please allow at least 30 days for documentation to be provided from date of validation. Validation: The date T10 confirm your request is valid and agree to provide teh documentation. T10 may choose to send the documentation via post or email.
My children are never bored at camp. They always have lots to tell me about their day at pick up time! I love the way their little faces light up on arrival. They particularly enjoy their gymnastics. A job well done, thank you!
I was very impressed with the way I was treated by T10 as I was very nervous when looking for a new nursery job. I was instantly put at ease and informed of my options. Having discussed all of the possibilities I was offered an interview which I received preparation help with. I was offered a superb role at an amazing nursery that is close to home with a higher salary! I would recommend anyone looking for a job role within childcare to consult T10 Childcare Recruitment as they have been professional and knowledgable. Thank you Ladies.
Thank you for helping me recruit, you have listened to my needs and fulfilled them accurately, professionally and most of al extremely quickly. Good staff are hard to come by at the moment and you have foudn me three, amazing! I am truly grateful to you and your team and will be a returning customer 100%.
T10 Ltd are a trusted provider and have given us a range of fantastic sports coaching. We have seen a number of nursery applications for Friday's due to the popular demand of Tiny 10's Football Club! We find the staff from T10 reliable and the passion for their work really shines through. Head office are always very helpful and a pleasure to do business with.
Teddy has been attending T10 Allsports Club since the age of 3 and has thoroughly enjoyed every lesson hence signing up for the next course in advance! The staff have exceeded my expectations helping my child feel the rewards of achievement and improving his confidence and fitness. I could not ask for more, thank you T10. Teddy will sure to be starting your holiday camps when he turns 4 too.